RAINSHIELDERS

At Rainshielders, we believe that staying dry should be a breeze, and that starts with a smooth and efficient shipping process. Our mission is to ensure that your new umbrella arrives quickly and in perfect condition, so you can enjoy reliable protection from the elements without delay. Here’s everything you need to know about our shipping policies:

Shipping Rates and Free Shipping

We offer free standard shipping on all orders over $44.99. For orders under this amount, a flat shipping fee of $6.99 applies. We believe in keeping things straightforward, so you’ll know exactly what to expect when it comes to shipping costs.

Processing Time

All orders are processed within 1-2 business days of receipt. Our team works diligently to prepare and dispatch your order as quickly as possible. You’ll receive a confirmation email once your order has been processed, along with tracking information so you can follow your umbrella’s journey.

Delivery Time

Delivery times can vary depending on your location. Typically, you can expect your order to arrive within 5-7 business days after it has been shipped. Please note that shipping times may be longer during peak periods or due to unforeseen circumstances such as weather delays.

Shipping Methods

We use trusted carriers to ensure your order arrives safely and on time. While we strive to provide accurate delivery estimates, please keep in mind that unforeseen delays may occasionally occur.

Tracking Your Order

Once your order has been shipped, we’ll send you a tracking number via email. You can use this tracking number to monitor the status of your delivery and get updates on its estimated arrival time. If you encounter any issues with tracking or need assistance, don’t hesitate to reach out to us at [email protected].

Shipping Address

Please ensure that your shipping address is accurate when placing your order. Incorrect or incomplete addresses may result in delays or non-delivery. If you need to make changes to your shipping address after placing an order, contact us as soon as possible so we can assist with any necessary adjustments.

International Shipping

Currently, we only offer shipping within the United States. If you’re interested in international shipping, please contact us at [email protected] to express your interest. We are always exploring ways to expand our reach and appreciate your feedback.

Issues with Your Order

If you experience any issues with your order, such as receiving the wrong item or experiencing damage during transit, please contact us immediately. We are committed to resolving any issues quickly and ensuring your satisfaction with your purchase.

Returns and Exchanges

For information on our return and exchange policies, please refer to our Returns Policy page. We aim to make the return process as easy as possible, ensuring you can shop with confidence.

Contact Us

For any questions or concerns about shipping, feel free to reach out to us at [email protected]. Our customer service team is here to assist you with any inquiries and ensure that your shopping experience is smooth and enjoyable.

Thank you for choosing Rainshielders. We’re excited to get your new umbrella to you so you can stay stylish and dry, no matter the weather!