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Contact Us
At Rainshielders, we’re dedicated to making your experience with us as seamless as possible, rain or shine. Whether you have a question about our products, need help with your order, or just want to share your feedback, we’re here to help!
Our team is passionate about providing you with exceptional customer service, so don’t hesitate to reach out if you need assistance. From selecting the perfect umbrella to tracking your shipment, we’re always ready to assist with any inquiries you may have.
How Can We Help?
- Product Inquiries: Wondering which umbrella best suits your needs? Reach out to us, and we’ll help you choose the perfect model—whether it’s a sturdy long umbrella for added coverage, a quick and convenient automatic umbrella, or a compact design to take on the go.
- Order Support: Have a question about an existing order? Our team can assist with updates, shipping information, or any other concerns to ensure you’re fully informed and satisfied with your purchase.
- Shipping and Returns: Need details about our shipping policies or looking to initiate a return? We’ve got you covered. For orders over $44.99, shipping is free, and we apply a flat rate of $6.99 for orders under this amount. If you’re unsatisfied with your purchase for any reason, we’re happy to guide you through our simple return process.
- Feedback: We value your opinion! If you have any suggestions, feedback, or comments about our products or services, we’d love to hear from you. Your input helps us continue to improve and deliver the best possible products to our customers.
Get in Touch
Our customer support team is available and ready to assist you. For any inquiries or assistance, please email us at [email protected]. We aim to respond to all inquiries within 24-48 hours.
Thank you for choosing Rainshielders! We look forward to hearing from you and helping you stay dry and stylish no matter the weather.